About Product
We aim to support elderly citizens to remain in an independent living environment for longer. Our intelligent monitoring product allows elderly to live within their own home and spend more time with their loved ones. We also support retirement village or aged care facility to provide better service to the elderly people.
How It Works
Our device continuously monitors your dependents and also sends instant notifications if an anomalous event such as falling occur. We automatically send notifications directly to your mobile device, desktop or tablet in near-real-time.
Pricing
Basic
Starter
$7/m*
*%30 saving if billed annually
$10/m if billed monthly
Try 1 month freeDoes not need TeCare Hub
Fitbit not included
Family
$41.5/m*
*%30 saving if billed annually
$59/m if billed monthly
Try 1 month freeOne time TeCare Hub price $130
Fitbit not included
Advanced
$62.5/m*
*%30 saving if billed annually
$89/m if billed monthly
One time TeCare Hub price $130
Multiple user monitoring
FAQs
Yes, You can set up your hub and the camera using your mobile phone. All you need to do is to: - Download TeCare Mobile app - Plug your TeCare hub to a plug. - Set the camera to view the area you are monitoring using your mobile And your your TeCare hub is ready to go. It is important to note that camera is attached to TeCare hub and you will need to place the hub at an elevated place with power access. Unless you have a power point then you might need to use extension cable or talk to a certified electrician to set up a power point for you.
Yes, TeCare hub uses your home network wifi. It is easy to connect TeCare hub to your home WiFi network using TeCare mobile application. If you do not have home WiFi then please contact a computer specialist or TeCare support. Additional cost might occur for setting up your home WiFi network.
You can order through registered resellers or directly from our website.
Please see Pricing page.
TeCare is very serious about privacy and security. First of all, all the processing is done on the TeCare hub before minimal data is generated from camera images and sensors.That is, TeCare hub does not upload your images or videos to cloud. This data contains: - if there is an occurrence of fall, - encrypted face data for people at home.These information is further encrypted using https://en.wikipedia.org/wiki/Transport_Layer_Security#TLS_1.2 before it is sent to our servers. Once they are in our servers they are encrypted at rest. We also have strict roles base access which guaranties only the registered devices (mobile, tablet, computer) can access the data that is uploaded to cloud. On the other hand, devices that can access your WiFi network can access data in TeCare hub including images. It is your responsibility to keep your WiFi password safe.